Privacy Policy

Summary

Use of our website is strictly subject to this privacy policy. If you do not agree with its terms, please do not use this website.

• We may collect personal information such as your name, email, address, and phone number.
• We use your information to process orders and improve our services.
• We may inform you about products and special offers (with your consent).
• We may share data with legal authorities when required by law.

For any questions, contact us at: info@extelmobile.com

Information We Collect

We collect personal information depending on the services you use, including:

• Name, email address, phone number
• Postal address and bank details (for transactions)
• Customer service interactions
• Website usage data via cookies

We collect this information to process orders, manage payments, and provide services efficiently.

How We Use Your Information

• To improve our services: Analyze user behavior and gather feedback.
• To fulfill orders: Process transactions and track orders.
• Customer support: Respond to inquiries and resolve issues.
• Marketing: Send offers and updates (with your consent).

Data Retention

• Order-related data: up to 12 months
• Marketing data: up to 3 years
• Bank details: stored for 48 hours only
• Financial records: retained for 7 years (legal requirement)

Sharing Your Information

We may share your information with law enforcement agencies, insurance companies, or public authorities when legally required.

Cookies

We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion or restriction of your data
• Unsubscribe from marketing communications

Changes to This Policy

We may update this policy from time to time. Please review it regularly for updates.

Contact Us

If you have any questions or complaints, please contact us at:

info@extelmobile.com